Thursday 26th April 2018 - 17:44
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Gary Marshall
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UPDATE - REMAINING REFUNDS - MUSIC CONCERTS - MAY 2018

We sincerely apologise for the inconvenience caused to the people who are awaiting ticket refunds. The remaining ticket refunds are still being processed.

We apologise for the delay in processing the refunds and would like to reassure our concert goers that we are doing our very best to rectify the situation. We hope you will be patient whilst we rectify the situation and process all the remaining repayments. 

However, if you wish an immediate refund in full, please contact your bank or credit card company and claim a refund/dispute for 'non delivery of goods'. The bank and/or credit card company will then refund the payment in full and charge YOUR Radio Ltd for this payment, which the company will pay.

If a debit card was used to make the purchase, please contact your bank and ask about the chargeback scheme. 

More information - https://www.moneysavingexpert.com/shopping/visa-mastercard-chargeback

Unfortunately, our staff based at the station will not be able to deal with this matter over the telephone, any queries or enquiries should be emailed to refunds@yourradio.scot

Again, we sincerely apologise for the inconvenience caused. 

YOUR Radio Ltd

20-4-18  7am

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